Resident Satisfaction Results for May | GOLDMARK Property Management

We partner with Kingsley Associates to survey our residents satisfaction levels in various areas on a five point scale.  In May, we had 1,025 survey responses.  Let’s take a look at the results!

Survey Results

RESIDENT SATISFACTION RESULTS FOR MAY 2018:
  • Overall Satisfaction 3.93
  • Community Recommendation 4.06
  • Overall Satisfaction with Move In 4.15
  • Overall Satisfaction with Management 4.28
  • Overall Satisfaction with Maintenance 4.32

 

We’d also like to recognize our top apartment community offices in each of these categories for May:

Top in Overall Satisfaction
  1. Valley View Apartment Community in Golden Valley, MN scoring 4.75
  2. Covington Court Apartment Community in West St. Paul, MN scoring 4.67
  3. Pinehurst Apartment Community in Fargo, ND scoring 4.47
Top in Community Recommendation
  1. Sage Park Apartment Community in New Brighton, MN scoring 4.71
    Valley View  Apartment Community in Golden Valley, MN scoring 4.71
  2. Flagstone Apartment Community in Fargo, ND scoring 4.88
Top in Overall Satisfaction with Move In Experience
  1. Flagstone Apartment Community in Fargo, ND scoring 4.88
  2. Sierra Ridge Apartment Community in Hutchinson, MN scoring 4.75
  3. Autumn Ridge Apartment Community in Grand Forks, ND scoring 4.71
Top in Overall Satisfaction with Management
  1. Stony Brook Apartment Community in Omaha, NE scoring 5.00
  2. Autumn Ridge Apartment Community in Grand Forks, ND scoring 4.87
  3. Sage Park Apartment Community in New Brighton, MN scoring 4.86
Top in Overall Satisfaction with Maintenance
  1. Courtyard Apartment Community in Omaha, NE scoring 5.00
  2. Covington Court Apartment Community in West St. Paul, MN scoring 5.00
  3. Maplewood Apartment Community in Maplewood, MN scoring 5.00
  4. Valley View Apartment Community in Golden Valley, MN scoring 5.00

* Apartment Community Offices must receive at least 3 respondents for the month to qualify for the recognition lists.

As a token of our appreciation for completing the survey, each respondent for the month is entered into a drawing for a chance to win $100 off their next month’s rent. This month we’d like to congratulate Ralph M. of our Stonefield Apartment Community on being our lucky winner!


Surveys are sent by our partners, Kingsley Associates, after move in, at the completion of a maintenance request, and annually during the middle of a resident’s lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address, as we’d love for you hear from you too!