Resident Satisfaction Results for July | GOLDMARK Property Management

We partner with Kingsley Associates to survey our residents satisfaction levels in various areas on a five point scale.  In July, we had 938 survey responses.  Let’s take a look at the results!

RESIDENT SATISFACTION RESULTS FOR JULY 2018:
  • Overall Satisfaction 3.91
  • Community Recommendation 4.13
  • Overall Satisfaction with Move In 4.16
  • Overall Satisfaction with Management 4.26
  • Overall Satisfaction with Maintenance 4.22

 

We’d also like to recognize our best ranking apartment community offices in each of these categories for July:

Best in Overall Satisfaction
  1. Valley View Apartment Community in Golden Valley, MN scoring 4.60
  2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.58
  3. Stonebridge Apartment Community in Fargo, ND scoring 4.54
Best in Community Recommendation
  1. Robinwood Apartment Community in Fargo, ND scoring 5.00
  2. Sage Park Apartment Community in New Brighton, MN scoring 4.80
  3. Autumn Ridge Apartment Community in Grand Forks, ND scoring 4.75
Best in Overall Satisfaction with Move In Experience
  1. Robinwood Apartment Community in Coon Rapids, MN scoring 5.00
    Sage Park
     Apartment Community in New Brighton, MN scoring 5.00
  2. Autumn Ridge Apartment Community in Grand Forks, ND scoring 4.80
Best in Overall Satisfaction with Management
  1. Robinwood Apartment Community in Coon Rapids, MN scoring 5.00
  2. Deer Park Apartment Community in Hutchinson, MN scoring 4.86
  3. Sage Park Apartment Community in New Brighton, MN scoring 4.80
Best in Overall Satisfaction with Maintenance
  1. Amberwood Court Apartment Community in Grand Forks, ND scoring 4.75
    East Bridge Apartment Community in Fargo, ND scoring 4.75
  2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.71

* Apartment Community Offices must receive at least 3 respondents for the month to qualify for the recognition lists.

As a token of our appreciation for completing the survey, each respondent for the month is entered into a drawing for a chance to win $100 off their next month’s rent. This month we’d like to congratulate Alan B. of our Parkwest Gardens Apartment Community on being our lucky winner!


Surveys are sent by our partners, Kingsley Associates, after move in, at the completion of a maintenance request, and annually during the middle of a resident’s lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address, as we’d love for you hear from you too!