Our leasing team members from across North Dakota joined together in Fargo, ND, on May 14th, for an afternoon of learning and motivation in our Creating a Better Living Sales & Service Summit.
Team members started the day with a word from our CEO, Joel Thomsen. He explained who Goldmark is, how we serve, and the vision of the company. After a Q&A, Joel turned the microphone over to one of Fargo’s Regional Managers, Kristen Sullivan. Kristen explained different selling personas, and inspired the team to think of themselves as consultants and build relationships with prospective and current residents. We also heard from local speaker, Mitch Johnson about customer service and how we interact with residents on a daily basis before wrapping up the day with brainstorming led by Vice Presidents Jay Duden and Amanda Welk.
After a day full of learning, inspiration, and celebration, everyone enjoyed relaxing and connecting with each other before the day was concluded.