{"id":60,"date":"2022-01-03T19:54:00","date_gmt":"2022-01-03T19:54:00","guid":{"rendered":"https:\/\/www.goldmark.com\/blog\/2022\/01\/03\/resident-satisfaction-results-for-december-2021\/"},"modified":"2022-01-03T19:54:00","modified_gmt":"2022-01-03T19:54:00","slug":"resident-satisfaction-results-for-december-2021","status":"publish","type":"post","link":"https:\/\/www.goldmark.com\/blog\/2022\/01\/03\/resident-satisfaction-results-for-december-2021\/","title":{"rendered":"Resident Satisfaction Results for December 2021"},"content":{"rendered":"

\n <\/p>\n

Thank you, residents, for taking the time to participate in our surveys. In December, we had 828 survey responses. Let's take a look at the results!<\/span><\/span><\/span><\/span><\/p>\n

RESIDENT SATISFACTION RESULTS FOR DECEMBER 2021<\/span><\/span><\/span><\/b><\/span><\/p>\n

Overall Satisfaction:<\/span><\/span><\/span><\/b> 3.77<\/span><\/span><\/span><\/span><\/p>\n

Overall Satisfaction with Move-In:<\/span><\/span><\/span><\/b> 4.05<\/span><\/span><\/span><\/span><\/p>\n

Overall Satisfaction with Management:<\/span><\/span><\/span><\/b> 4.12<\/span><\/span><\/span><\/span><\/p>\n

Overall Satisfaction with Maintenance:<\/span><\/span><\/span><\/b> 4.17<\/span><\/span><\/span><\/span><\/p>\n

 <\/p>\n

We'd also like to recognize our best ranking apartment community offices in each of these categories for December.<\/span><\/span><\/span><\/span><\/p>\n

BEST IN OVERALL SATISFACTION<\/span><\/span><\/span><\/b><\/span><\/p>\n

\n
1. Covington Court<\/span><\/span><\/span><\/b><\/a> Apartment Community in West St. Paul, MN scoring 4.83<\/span><\/span><\/span><\/span><\/span><\/li>\n
2. Stonebridge<\/span><\/span><\/span><\/b><\/a> Apartment Community in Fargo, ND scoring 4.62<\/span><\/span><\/span><\/span><\/span><\/li>\n
3. Beacon Hill<\/span><\/span><\/span><\/b><\/a> Apartment Community in Omaha, NE scoring 4.56<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n

   <\/span><\/span><\/span><\/span><\/span>
   \n <\/p>\n

   BEST IN OVERALL SATISFACTION WITH MOVE-IN<\/span><\/span><\/span><\/b><\/span><\/p>\n

   \n
   1. Urban Plains<\/span><\/span><\/span><\/b><\/a> Apartment Community in Fargo, ND scoring 4.67<\/span><\/span><\/span><\/span><\/span><\/li>\n
   2. Danbury<\/span><\/span><\/span><\/b><\/a> Apartment Community in Fargo, ND scoring 3.90<\/span><\/span><\/span><\/span><\/span><\/li>\n
   3. Sunwood<\/span><\/span><\/span><\/b><\/a> Apartment Community in Bismarck, ND scoring 3.86<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n

      <\/span><\/span><\/span><\/span><\/span>
      \n <\/p>\n

      BEST IN OVERALL SATISFACTION WITH MANAGEMENT<\/span><\/span><\/span><\/b><\/span><\/p>\n

      \n
      1. Beacon Hill<\/span><\/span><\/span><\/b><\/a> Apartment Community in Omaha, NE scoring 4.83<\/span><\/span><\/span><\/span><\/span><\/li>\n
      2. Sterling Pointe<\/span><\/span><\/span><\/b><\/a> Apartment Community in Grand Forks, ND scoring 4.64<\/span><\/span><\/span><\/span><\/span><\/li>\n
      3. Southgate<\/span><\/span><\/span><\/b><\/a> Apartment Community in Fargo, ND scoring 4.60<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n

         <\/span><\/span><\/span><\/span><\/span>
         \n <\/p>\n

         BEST IN OVERALL SATISFACTION WITH MAINTENANCE<\/span><\/span><\/span><\/b><\/span><\/p>\n

         \n
         1. Crossroads<\/span><\/span><\/span><\/b><\/a> Apartment Community in Fargo, ND scoring 5.00<\/span><\/span><\/span><\/span><\/span><\/li>\n
         2. Beacon Hill<\/span><\/span><\/span><\/b><\/a> Apartment Community in Omaha, NE scoring 4.92<\/span><\/span><\/span><\/span><\/span><\/li>\n
         3. Crookston<\/span><\/span><\/span><\/b><\/a> Apartment Community in Crookston, MN scoring 4.83<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n

            <\/span><\/span><\/span><\/span><\/span><\/p>\n

             <\/p>\n

            *Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.<\/span><\/span><\/span><\/span><\/span><\/em><\/p>\n

            \n

             <\/p>\n<\/div>\n

             <\/p>\n

            Surveys are sent by our partners, <\/span><\/span><\/span><\/span><\/span><\/em>Kingsley Associates<\/span><\/span><\/span><\/span><\/i><\/b><\/a>, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Melanie T. of our Parkwest Gardens Apartment Community <\/span><\/b><\/a>on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address – we'd love to hear from you too!<\/span><\/span><\/span><\/span><\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

              Thank you, residents, for taking the time to participate in our surveys. In December, we had 828 survey responses. Let's take a look at the results! RESIDENT SATISFACTION RESULTS FOR DECEMBER 2021 Overall Satisfaction: 3.77 Overall Satisfaction with Move-In: 4.05 Overall Satisfaction with Management: 4.12 Overall Satisfaction with Maintenance: 4.17   We'd also like… <\/p>\n

            Read More <\/span><\/a><\/p>\n","protected":false},"author":28630,"featured_media":59,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[7,5,6,8,11,9],"class_list":["post-60","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-goldmark-news","tag-bismarck","tag-fargo","tag-grand-forks","tag-minneapolis","tag-omaha","tag-resident-surveys"],"metadata":{"_pingme":["1"],"_thumbnail_id":["59"],"_yoast_wpseo_title":["Resident Satisfaction Results for December 2021"],"_yoast_wpseo_metakeywords":[""]},"yoast_head":"\n