We care for our residents and employees and are supporting social distancing as advised by the CDC and the National Apartment Association. With COVID-19 (coronavirus disease 2019) impacting our communities, we know you may have questions or concerns.

For the most up to date information, visit the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Goldmark continues to closely monitor the potential and increasing impacts of COVID-19. We are committed to protect the health and safety of our communities and have implemented policies recommended by public health and or governmental authorities intended to help prevent further transmission of the virus.

As we make adjustments to our services to best support our residents and uphold the health and safety of everyone, we will provide updates to this page, adding to the FAQ section below and via email to our residents. We are in constant communication with our community office teams to ensure seamless operations to the best of our abilities during these challenging circumstances. We are doing our best to serve you in these uncertain times. This is a quickly changing environment, so we truly appreciate your patience.

• Latest Updates from Goldmark
• Frequently Asked Questions 
• Resources to Support You
• CDC Factsheets

This is a challenging time for all of us. Here are quick links to several resources to help you.

• Community Resources (food banks, mental health resources, rent assistance and more)
• North Dakota COVID Emergency Rent Bridge
• Federal Economic Impact Payments
• Filing for Unemployment

Dial 211 for essential community services. Dialing “211” provides individuals and families in need with a shortcut through what can be a bewildering maze of health and human service agency phone numbers. By simply dialing 211, those in need of assistance can be referred, and sometimes connected, to appropriate agencies and community organizations. Learn more about COVID-19 related resources from 211.

Types of Referrals Offered by dialing 211 (may vary slightly by state):

• Basic Human Needs Resources – including food and clothing banks, shelters, rent assistance, and utility assistance.
• Physical and Mental Health Resources – including health insurance programs, Medicaid and Medicare, maternal health resources, health insurance programs for children, medical information lines, crisis intervention services, support groups, counseling, and drug and alcohol intervention and rehabilitation.
• Work Support – including financial assistance, job training, transportation assistance and education programs.
• Access to Services in Non-English Languages – including language translation and interpretation services to help non-English-speaking people find public resources (Foreign language services vary by location.)
• Support for Older Americans and Persons with Disabilities – including adult day care, community meals, respite care, home health care, transportation and homemaker services.
• Children, Youth and Family Support – including child care, after-school programs, educational programs for low-income families, family resource centers, summer camps and recreation programs, mentoring, tutoring and protective services.
• Suicide Prevention – referral to suicide prevention help organizations. Callers can also dial the following National Suicide Prevention Hotline numbers which are operated by the Substance Abuse and Mental Health Services Administration of the U.S. Department of Health and Human Services:
  • 1-800-273-TALK (1-800-273-8255)
  • 1-800-SUICIDE (1-800-784-2433)
  • 1-888-SUICIDE (1-888-784-2433)
  • 1-877-SUICIDA (1-877-784-2432) (Spanish)

The North Dakota Department of Human Services’ COVID Emergency Rent Bridge can provide temporary rental assistance to renters in North Dakota who are experiencing a substantial loss of household income due to COVID-19 and meets the income limits. Learn more about the ND Emergency Rent Bridge. Goldmark has registered as an elibible housing provider.

• Rent Bridge Flyer
• Frequently Asked Questions

The Treasury Department and the Internal Revenue Service announced the distribution of economic impact payments.

• Find out what you need to know. The IRS provides answers to frequently asked questions regarding the economic impact payments.
• Check on the status of your Economic Impact Payment The IRS provides a tool to check your payment status, identify your payment type, and determine if they need more information from you to process your payment.

The Department of Labor’s Employment and Training Administration has provided new guide to state governments in response to the COVID-19 pandemic. Under the guidance, federal law permits significant flexibility for states to amend their laws to provide unemployment insurance benefits in multiple scenarios related to COVID-19. For example, federal law allows states to pay benefits where:

• An employer temporarily ceases operations due to COVID-19, preventing employees from coming to work;
• An individual is quarantined with the expectation of returning to work after the quarantine is over; and
• An individual leaves employment due to a risk of exposure or infection or to care for a family member.

In addition, federal law does not require an employee to quit in order to receive benefits due to the impact of COVID-19.

These and other helpful factsheets can be found on the CDC Website: https://www.cdc.gov/coronavirus/2019-ncov/communication/factsheets.html

CDC always recommends everyday preventive actions to help prevent the spread of respiratory viruses, including: Avoid close contact with people who are sick; avoid touching eyes, nose, and mouth; wash hand with soap and water for at least 20 seconds; clean and disinfect frequently touched objects and surfaces.

Facts About COVID-19

What You Need to Know

What to Do If You Are Sick

Symptoms of COVID-19

CDC Protects and Prepares Communities