RESIDENT SATISFACTION RESULTS FOR FEBRUARY 2021

Thank you residents for taking the time to participate in our surveys. In February, we had 809 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR FEBRUARY 2021

Overall Satisfaction: 3.80

Overall Satisfaction with Move-In: 4.04

Overall Satisfaction with Management: 4.09

Overall Satisfaction with Maintenance: 4.21

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for February.

BEST IN OVERALL SATISFACTION

1. Park Place Apartment Community in Fargo, ND scoring 4.83
2. Stonefield Apartment Community in Bismarck, ND scoring 4.82
3. Crookston Apartment Community in Crookston, MN scoring 4.60

"I have lived here for more than 3 years and the managers are very kind. The maintenance is also kind and they work very hard to keep up with everything they do."
- Resident @ the Park Place Apartment Community

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. University Square Apartment Community in Fargo, ND scoring 4.75
2. Sunwood Apartment Community in Fargo, ND scoring 4.60
3. Glen Pond Apartment Community in Eagan, ND scoring 4.40

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Sunwood Apartment Community in Fargo, ND scoring 4.75
2. Glen Pond Apartment Community in Eagan, MN scoring 4.73
3. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.64

"Sense of community among neighbors. They always makes efforts to keep the appearance of the building itself well."
- Resident @ the Sunwood Apartment Community

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Crossroads Apartment Community in Fargo, ND scoring 5.00
2. Valley View Apartment Community in Golden Valley, MN scoring 4.89
3. Stonefield Apartment Community in Bismarck, ND scoring 4.86

"Pete was great and got the dishwasher installed in no time. It works wonderfully."
- Resident @ the Valley View Apartment Community

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address, as we'd love to hear from you too!