RESIDENT SATISFACTION RESULTS FOR MARCH 2021

Thank you residents for taking the time to participate in our surveys. In March, we had 1035 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR MARCH 2021

Overall Satisfaction: 3.78

Overall Satisfaction with Move-In: 4.06

Overall Satisfaction with Management: 4.05

Overall Satisfaction with Maintenance: 4.23

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for March.

BEST IN OVERALL SATISFACTION

1. Stonebridge Apartment Community in Fargo, ND scoring 4.59
2. 29 West Apartment Community in Fargo, ND scoring 4.45
3. Crookston Apartment Community in Crookston, MN scoring 4.40

"Quiet, clean, friendly neighbors, caring staff, and secure."
- Resident @ the Stonebridge Apartment Community

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Ashbury Apartment Community in Fargo, ND scoring 4.60
2. Southgate Apartment Community in Fargo, ND scoring 4.44
3. Glen Pond Apartment Community in Eagan, ND scoring 4.40

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Deer Park Apartment Community in Hutchinson, MN scoring 4.93
2. Parkwest Gardens Apartment Community in West Fargo, ND scoring 4.75
3. Valley View Apartment Community in Golden Valley, MN scoring 4.75

"Sharon and Pete are the best. Professional yet make you feel like family. I am so happy."
- Resident @ the Valley View Apartment Community

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Stonebridge Apartment Community in Fargo, ND scoring 4.88
2. The Edge of Uptown Apartment Community in St. Louis Park, MN scoring 4.86
3. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.85

"Steve and Stuart always respond in a very timely manner and never leave a mess. They have always been very courteous!"
- Resident @ the Sierra Ridge Apartment Community

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address, as we'd love to hear from you too!