RESIDENT SATISFACTION RESULTS FOR MAY 2021

Thank you, residents, for taking the time to participate in our surveys. In May, we had 1,053 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR MAY 2021

Overall Satisfaction: 3.81

Overall Satisfaction with Move-In: 4.05

Overall Satisfaction with Management: 4.11

Overall Satisfaction with Maintenance: 4.15

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for May.

BEST IN OVERALL SATISFACTION

1. Valley View Apartment Community in Golden Valley, MN scoring 5.00
2. 29 West Apartment Community in Fargo, ND scoring 4.56
3. Stonebridge Apartment Community in Fargo, ND scoring 4.54

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Columbia West Apartment Community in Grand Forks, ND scoring 4.50
2. Luxford Court Apartment Community in Grand Forks, ND scoring 4.42
3. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.40

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Deer Park Apartment Community in Hutchinson, MN scoring 4.90
2. Stonefield Apartment Community in Bismarck, ND scoring 4.78
3. River North Apartment Community in Fargo, ND scoring 4.70

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Deer Park Apartment Community in Hutchinson, MN scoring 4.86
2. Pinehurst Apartment Community in Fargo, ND scoring 4.83
3. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.81

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

---

Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!