RESIDENT SATISFACTION RESULTS FOR JUNE 2021

Thank you, residents, for taking the time to participate in our surveys. In June, we had 958 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR June 2021

Overall Satisfaction: 3.82

Overall Satisfaction with Move-In: 4.02

Overall Satisfaction with Management: 4.18

Overall Satisfaction with Maintenance: 4.12

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for June.

BEST IN OVERALL SATISFACTION

1. Crookston Apartment Community in Crookston, MN scoring 4.60
2. Stonebridge Apartment Community in Fargo, ND scoring 4.53
3. Amberwood Court Apartment Community in Grand Forks, ND scoring 4.40

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Timberland Apartment Community in Fargo, ND scoring 4.60
2. Highland Meadows Apartment Community in Bismarck, ND scoring 4.50
3. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Maplewood Apartment Community in Maplewood, MN scoring 4.83
2. The Edge of Uptown Apartment Community in St. Louis Park, MN scoring 4.80
3. Luxford Court Apartment Community in Fargo, ND scoring 4.75

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Dellwood Estates Apartment Community in Anoka, MN scoring 4.85
2. River Park Apartment Community in Bismarck, ND scoring 4.80
3. Amberwood Court Apartment Community in Grand Forks, ND scoring 4.77

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!