RESIDENT SATISFACTION RESULTS FOR JULY 2021

Thank you, residents, for taking the time to participate in our surveys. In July, we had 933 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR July 2021

Overall Satisfaction: 3.79

Overall Satisfaction with Move-In: 4.01

Overall Satisfaction with Management: 4.07

Overall Satisfaction with Maintenance: 4.20

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for July.

BEST IN OVERALL SATISFACTION

1. Valley View Apartment Community in Golden Valley, MN scoring 4.78
2. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.58
3. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.40

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. University Square Apartment Community in Fargo, ND scoring 4.70
2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.27
3. Lake Crest Apartment Community in West Fargo, ND scoring 4.22

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.83
2. Parkview Estates Apartment Community in Coon Rapids, MN scoring 4.80
3. Columbia West Apartment Community in Grand Forks, ND scoring 4.70

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.90
2. Luxford Court Apartment Community in Fargo, ND scoring 4.89
3. Crossroads Apartment Community in Fargo, ND scoring 4.88

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!