
RESIDENT SATISFACTION RESULTS FOR AUGUST 2021
Thank you, residents, for taking the time to participate in our surveys. In August, we had 918 survey responses. Let's take a look at the results!
RESIDENT SATISFACTION RESULTS FOR AUGUST 2021
Overall Satisfaction: 3.82
Overall Satisfaction with Move-In: 4.09
Overall Satisfaction with Management: 4.18
Overall Satisfaction with Maintenance: 4.13
We'd also like to recognize our best ranking apartment community offices in each of these categories for August.
BEST IN OVERALL SATISFACTION
- Dellwood Estates Apartment Community in Anoka, MN scoring 4.80
- Riverpark Apartment Community in Bismarck, ND scoring 4.50
- Stonebridge Apartment Community in Fargo, ND scoring 4.48
BEST IN OVERALL SATISFACTION WITH MOVE-IN
- University Square Apartment Community in Fargo, ND scoring 4.56
- Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.53
- Luxford Court Apartment Community in West Fargo, ND scoring 4.36
BEST IN OVERALL SATISFACTION WITH MANAGEMENT
- Riverpark Apartment Community in Bismarck, ND scoring 5.00
- Sierra Ridge Apartment Community in Bismarck, ND scoring 4.67
- Southgate Apartment Community in Grand Forks, ND scoring 4.56
BEST IN OVERALL SATISFACTION WITH MAINTENANCE
- Crossroads Apartment Community in Fargo, ND scoring 5.00
- Deer Park Apartment Community in Hutchinson, MN scoring 4.91
- Pinehurst Apartment Community in Fargo, ND scoring 4.64
*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.
Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!