RESIDENT SATISFACTION RESULTS FOR AUGUST 2021

Thank you, residents, for taking the time to participate in our surveys. In August, we had 918 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR AUGUST 2021

Overall Satisfaction: 3.82

Overall Satisfaction with Move-In: 4.09

Overall Satisfaction with Management: 4.18

Overall Satisfaction with Maintenance: 4.13

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for August.

BEST IN OVERALL SATISFACTION

1. Dellwood Estates Apartment Community in Anoka, MN scoring 4.80
2. Riverpark Apartment Community in Bismarck, ND scoring 4.50
3. Stonebridge Apartment Community in Fargo, ND scoring 4.48

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. University Square Apartment Community in Fargo, ND scoring 4.56
2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.53
3. Luxford Court Apartment Community in West Fargo, ND scoring 4.36

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Riverpark Apartment Community in Bismarck, ND scoring 5.00
2. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.67
3. Southgate Apartment Community in Grand Forks, ND scoring 4.56

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Crossroads Apartment Community in Fargo, ND scoring 5.00
2. Deer Park Apartment Community in Hutchinson, MN scoring 4.91
3. Pinehurst Apartment Community in Fargo, ND scoring 4.64

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

---

Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!