RESIDENT SATISFACTION RESULTS FOR SEPTEMBER 2021

Thank you, residents, for taking the time to participate in our surveys. In September, we had 878 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR SEPTEMBER 2021

Overall Satisfaction: 3.80

Overall Satisfaction with Move-In: 4.01

Overall Satisfaction with Management: 4.20

Overall Satisfaction with Maintenance: 4.13

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for September.

BEST IN OVERALL SATISFACTION

1. Highland Meadows Apartment Community in Bismarck, ND scoring 4.75
2. Stonebridge Apartment Community in Fargo, ND scoring 4.65
3. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.60

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. 29 West Apartment Community in Fargo, ND scoring 5.00
2. Stonebridge Apartment Community in Fargo, ND scoring 4.80
3. Columbia West Apartment Community in Grand Forks, ND scoring 4.75

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Stonebridge Apartment Community in Fargo, ND scoring 4.83
2. Columbia West Apartment Community in Grand Forks, ND scoring 4.75
3. Deer Park Apartment Community in Hutchinson, MN scoring 4.71

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.93
2. Griffin Court Apartment Community in Moorhead, MN scoring 4.86
3. Amberwood Court Apartment Community in Grand Forks, ND scoring 4.82

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Geeta K. of our Timberland Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!