RESIDENT SATISFACTION RESULTS FOR OCTOBER 2021

RESIDENT SATISFACTION RESULTS FOR OCTOBER 2021

Thank you, residents, for taking the time to participate in our surveys. In October, we had 878 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR OCTOBER 2021

Overall Satisfaction: 3.85

Overall Satisfaction with Move-In: 4.06

Overall Satisfaction with Management: 4.12

Overall Satisfaction with Maintenance: 4.17

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for October.

BEST IN OVERALL SATISFACTION

  1. Parkview Estates Apartment Community in Coon Rapids, MN scoring 4.57
  2. Crookston Apartment Community in Crookston, MN scoring 4.50
  3. Valley View Apartment Community in Golden Valley, MN scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

  1. Parkwest Gardens Apartment Community in West Fargo, ND scoring 4.80
  2. Ashbury Apartment Community in Fargo, ND scoring 4.40
  3. Sunwood Apartment Community in Grand Forks, ND scoring 4.33

Parkwest Gardens Exterior

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

  1. Parkwest Gardens Apartment Community in West Fargo, ND scoring 4.75
  2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.75
  3. Riverpark Apartment Community in Bismarck, ND scoring 4.71

Parkwest Gardens Kitchen

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

  1. Valley View Apartment Community in Golden Valley, MN scoring 4.83
  2. Crossroads Apartment Community in Fargo, ND scoring 4.67
  3. Parkwest Gardens Apartment Community in West Fargo, ND scoring 4.65

Valley View Exterior

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.


Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Jessica N. of our Robinwood Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!