RESIDENT SATISFACTION RESULTS FOR NOVEMBER 2021

Thank you, residents, for taking the time to participate in our surveys. In November, we had 745 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR NOVEMBER 2021

Overall Satisfaction: 3.88

Overall Satisfaction with Move-In: 4.02

Overall Satisfaction with Management: 4.25

Overall Satisfaction with Maintenance: 4.23

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for November.

BEST IN OVERALL SATISFACTION

1. 29 West Apartment Community in Fargo, ND scoring 4.69
2. Stonebridge Apartment Community in Fargo, ND scoring 4.53
3. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.48

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. University Square Apartment Community in Fargo, ND scoring 4.67
2. Lake Crest Apartment Community in Fargo, ND scoring 4.40
3. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.40

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. 29 West Apartment Community in Fargo, ND scoring 5.00
2. Sage Park Apartment Community in New Brighton, MN scoring 5.00
3. Sierra Ridge Apartment Community in Bismarck, ND scoring 4.78
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Dellwood Estates Apartment Community in Anoka, MN scoring 5.00
2. Evergreen Terrace Apartment Community in Omaha, NE scoring 5.00
3. Amberwood Court Apartment Community in Grand Forks, ND scoring 4.93

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Taylor R. of our Beacon Hill Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!