RESIDENT SATISFACTION RESULTS FOR JANUARY 2022

Thank you, residents, for taking the time to participate in our surveys. In January, we had 947 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR JANUARY 2022

Overall Satisfaction: 3.65

Overall Satisfaction with Move-In: 3.95

Overall Satisfaction with Management: 3.90

Overall Satisfaction with Maintenance: 4.08

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for January.

BEST IN OVERALL SATISFACTION

1. Covington Court Apartment Community in West St. Paul, MN scoring 4.60
2. Stonebridge Apartment Community in Fargo, ND scoring 4.56
3. 29 West Apartment Community in Fargo, ND scoring 4.55

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Glen Pond Apartment Community in Eagan, MN scoring 4.63
2. Sierra Ridge Apartment Community in Bismarck, ND scoring 3.86
3. Danbury Apartment Community in Fargo, ND scoring 3.60

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Sterling Pointe Apartment Community in Grand Forks, ND scoring 5.00
2. Deer Park Apartment Community in Hutchinson, MN scoring 4.80
3. Stonebridge Apartment Community in Fargo, ND scoring 4.67
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Covington Court Apartment Community in West St. Paul, MN scoring 5.00
2. Crossroads Apartment Community in Fargo, ND scoring 5.00
3. Beacon Hill Apartment Community in Omaha, NE scoring 4.80

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Kyle P. of our Ashbury Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!