RESIDENT SATISFACTION RESULTS FOR FEBRUARY 2022

Thank you, residents, for taking the time to participate in our surveys. In February, we had 884 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR FEBRUARY 2022

Overall Satisfaction: 3.63

Overall Satisfaction with Move-In: 4.05

Overall Satisfaction with Management: 3.87

Overall Satisfaction with Maintenance: 4.05

We'd also like to recognize our best ranking apartment community offices in each of these categories for February.

BEST IN OVERALL SATISFACTION

1. Stonebridge Apartment Community in Fargo, ND scoring 4.56
2. Valley View Apartment Community in Golden Valley, MN scoring 4.50
3. Stonefield Apartment Community in Bismarck, ND scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. University Square Apartment Community in Fargo, ND scoring 4.40
2. Parkwest Gardens Apartment Community in West Fargo, ND scoring 4.20
3. Maple Ridge Apartment Community in Omaha, NE scoring 4.20

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Valley View Apartment Community in Golden Valley, MN scoring 5.00
2. Amberwood Court Apartment Community in Grand Forks, ND scoring 4.71
3. 29 West Apartment Community in Fargo, ND scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Valley View Apartment Community in Golden Valley, MN scoring 5.00
2. Stonebridge Apartment Community in Fargo, ND scoring 4.96
3. Amberwood Court Apartment Community in Grand Forks, ND scoring 4.94

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Demetrius G. of our Crookston Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!