RESIDENT SATISFACTION RESULTS FOR JULY 2022

Thank you, residents, for taking the time to participate in our surveys. In July, we had 911 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR JULY 2022

Overall Satisfaction: 3.68

Overall Satisfaction with Move-In: 3.75

Overall Satisfaction with Management: 3.91

Overall Satisfaction with Maintenance: 4.02

We'd also like to recognize our best ranking apartment community offices in each of these categories for July.

BEST IN OVERALL SATISFACTION

1. Stonebridge Apartment Community in Fargo, ND scoring 4.68
2. Valley View Apartment Community in Golden Valley, MN scoring 4.63
3. 29 West Apartment Community in Fargo, ND scoring 4.52

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Highland Meadows Apartment Community in Bismarck, ND scoring 4.60
2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.43
3. Kentwood Apartment Community in Fargo, ND scoring 4.40

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Stonebridge Apartment Community in Fargo, ND scoring 4.86
2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.82
3. 29 West Apartment Community in Fargo, ND scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Stonebridge Apartment Community in Fargo, ND scoring 4.84
2. Columbia West Apartment Community in Grand Forks, ND scoring 4.82
3. 29 West Apartment Community in Fargo, ND scoring 4.77

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Paul C. of our Beacon Hill Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!