RESIDENT SATISFACTION RESULTS FOR October 2022

In October, we had 865 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR October 2022

Overall Satisfaction: 3.53

Overall Satisfaction with Move-In: 3.84

Overall Satisfaction with Management: 3.88

Overall Satisfaction with Maintenance: 3.98

We'd also like to recognize our best ranking apartment community offices in each of these categories for October.

BEST IN OVERALL SATISFACTION

1. Stonebridge Apartment Community in Fargo, ND scoring 4.50
2. Parkview Estates Apartment Community in Coon Rapids, MN scoring 4.40
3. Valley View Apartment Community in Golden Valley, MN scoring 4.38

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Sunwood Apartment Community in Fargo, ND, scoring 4.33
2. Riverpark Apartment Community in Bismarck, ND, scoring 4.20
   Sunset Ridge Apartment Community in Bismarck, ND, scoring 4.20

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. 29 West Apartment Community in Fargo, ND, scoring 4.67
2. Sunwood Apartment Community in Fargo, ND, scoring 4.63
   Highland Meadows Apartment Community in Fargo, ND, scoring 4.63
   
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Deer Park Apartment Community in Fargo, ND, scoring 5.00
2. Valley View Apartment Community in Fargo, ND, scoring 4.89
3. Crossroads Apartment Community in Fargo, ND, scoring 4.86
   
   

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Deborah G. of our South Pointe Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!