RESIDENT SATISFACTION RESULTS FOR December 2022

In December, we had 865 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR December 2022

Overall Satisfaction: 3.56

Overall Satisfaction with Move-In: 4.03

Overall Satisfaction with Management: 4.45

Overall Satisfaction with Maintenance: 3.95

We'd also like to recognize our best ranking apartment community offices in each of these categories for December.

BEST IN OVERALL SATISFACTION

1. Autumn Ridge Apartment Community in Grand Forks, ND scoring 4.70
2. Maple Ridge Apartment Community in Omaha, NE scoring 4.50
   29 West Apartment Community in Fargo, ND scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Danbury Apartment Community in Fargo, ND, scoring 4.40
2. Georgetown on the River Apartment Community in Fridley, MN, scoring 3.86
   
   

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Georgetown on the River Apartment Community in Fridley, MN, scoring 4.67
2. Danbury Apartment Community in Fargo, ND, scoring 4.63
3. Sterling Pointe Apartment Community in Grand Forks, ND, scoring 3.83
   
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Sterling Pointe Apartment Community in Grand Forks, ND, scoring 4.90
2. Autumn Ridge Apartment Community in Grand Forks, ND, scoring 4.89
3. East River Apartment Community in Fargo, ND, scoring 4.83
   
   

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Rita B. of our Danbury Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!