Resident Satisfaction Results for June | GOLDMARK Property Management

We partner with Kingsley Associates to survey our residents satisfaction levels in various areas on a five point scale.  In June, we had 930 survey responses.  Let’s take a look at the results!

RESIDENT SATISFACTION RESULTS FOR JUNE 2018:
  • Overall Satisfaction 3.96
  • Community Recommendation 4.16
  • Overall Satisfaction with Move In 4.21
  • Overall Satisfaction with Management 4.27
  • Overall Satisfaction with Maintenance 4.23

 

We’d also like to recognize our best ranking apartment community offices in each of these categories for June:

Best in Overall Satisfaction
  1. Valley View Apartment Community in Golden Valley, MN scoring 4.64
  2. Deerfield Apartment Community in Council Bluffs, IA scoring 4.60
  3. Pinehurst Apartment Community in Fargo, ND scoring 4.56
Best in Community Recommendation
  1. Maple Ridge Apartment Community in New Brighton, MN scoring 5.00
  2. Glen Pond Apartment Community in Eagan, MN scoring 4.71
  3. Ashbury Apartment Community in Fargo, ND scoring 4.67
Best in Overall Satisfaction with Move In Experience
  1. Robinwood Apartment Community in Coon Rapids, MN scoring 5.00
  2. Stonebridge Apartment Community in Fargo, ND scoring 4.67
    Sunwood Apartment Community in Fargo, ND scoring 4.67
    Timberland Apartment Community in Fargo, ND scoring 4.67
    Valley View Apartment Community in Golden Valley, MN scoring 4.67
Best in Overall Satisfaction with Management
  1. Ashbury Apartment Community in Fargo, ND scoring 5.00
  2. Robinwood Apartment Community in Coon Rapids, MN scoring 4.71
  3. Covington Court Apartment Community in West St. Paul, MN scoring 4.67
Best in Overall Satisfaction with Maintenance
  1. Deerfield Apartment Community in Council Bluffs, IA scoring 5.00
  2. Pinehurst Apartment Community in Fargo, ND scoring 4.83
    Valley View Apartment Community in Golden Valley, MN scoring 4.83

* Apartment Community Offices must receive at least 3 respondents for the month to qualify for the recognition lists.

As a token of our appreciation for completing the survey, each respondent for the month is entered into a drawing for a chance to win $100 off their next month’s rent. This month we’d like to congratulate Samuel L. of our Sheridan Pointe Apartment Community on being our lucky winner!


Surveys are sent by our partners, Kingsley Associates, after move in, at the completion of a maintenance request, and annually during the middle of a resident’s lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address, as we’d love for you hear from you too!