RESIDENT SATISFACTION RESULTS FOR AUGUST 2022

In August, we had 829 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR AUGUST 2022

Overall Satisfaction: 3.61

Overall Satisfaction with Move-In: 3.80

Overall Satisfaction with Management: 3.85

Overall Satisfaction with Maintenance: 3.87

We'd also like to recognize our best ranking apartment community offices in each of these categories for August.

BEST IN OVERALL SATISFACTION

1. 29 West Apartment Community in Fargo, ND scoring 4.62
2. Deer Park Apartment Community in Hutchinson, MN scoring 4.57
3. Stonebridge Apartment Community in Fargo, ND scoring 4.48

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Sage Park Apartment Community in New Brighton, MN, scoring 4.60
2. Danbury Apartment Community in Fargo, ND, scoring 4.44
3. Sunset Ridge Apartment Community in Bismarck, ND, scoring 4.29

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Park Place Apartment Community in Fargo, ND, scoring 5.00
2. Sage Park Apartment Community in New Brighton, MN, scoring 4.78
3. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Robinwood Apartment Community in Coon Rapids, MN, scoring 5.00
   Stonebridge Apartment Community in Fargo, ND, scoring 5.00
2. 29 West Apartment Community in Fargo, ND, scoring 4.86
   Crossroads Apartment Community in Fargo, ND, scoring 4.86

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Ruby C. of our Sunwood Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!