Online Resident Portal

Goldmark provides a resident portal to access your account and connect you to our services.


Request Maintenance

Submit non-emergency maintenance requests and view your maintenance request history. View Maintenance FAQs

View & Update Your Account

View your current lease agreement, renew your lease, update contact information or change your communication preferences.

Announcements & Events

Get details on what’s happening at your Goldmark community including fun events, contests, scheduled inspections or other important notices.

Opt in to Communications

Select if you want to opt in to SMS and/or voice messaging which is utilized for urgent notices and important reminders.

Easy & Convenient Payment Options
  • ACH: FREE online payment from your bank account. Set-up one-time or recurring automatic payments.
  • Cash Payment Option: Access your Walk In Payment System (WIPS) PaySlip to make cash payments at approved PayNearMe locations for a nominal non-refundable fee of $3.99.
  • Text to Pay: Sign up for our text to pay option which allows you to pay anytime from your mobile phone.
  • Credit Cards: Visa, Mastercard, Discover and American Express
    are accepted. Card provider assesses a convenience fee of 2.5%.

View Payment FAQs

View Pet Policy

Cat and Dog Graphic
Need Maintenance?

Contact your local office to start a maintenance request. 24/7 emergency is available at all properties.

Interpreter Services Available

Communication is important to us. If English is not your preferred language, we have an interpreter service we partner with to assist with any questions or concerns you have regarding your apartment.

Refer a Friend Program

Know someone looking for a new place to call home? Tell them about us! If they list you as the referral, sign a lease, and are approved at any GOLDMARK property, you can receive a $150 rent credit!

Contact your office for more details.

Resident Surveys

Your customer experience is important to us! We survey our residents’ satisfaction levels in various areas on a five point scale. Surveys are sent by our partners, Kingsley Associates, after your move-in, at the completion of a maintenance request, and annually during the middle of your lease. Watch for your survey!

As a token of our appreciation for completing the survey, each resident who responds for the month is entered into a drawing for a chance to win $100 off their next month’s rent.

If you are not receiving our surveys, please contact your community office with an updated email address, as we’d love to hear from you, too!

We Strive For Five

Share a review about your GOLDMARK experience on Facebook or Google.

Provide your review:

Resident Portal Registration

Resident Portal Communication Options

Resident Portal Payments

Walk In Payment System (WIPS) for Cash Payments

Text to Pay FAQs