Maintenance Tips

Check out our Frequently Asked Questions below for more maintenance tips!

Emergency Maintenance Services

Please call your community office immediately regarding emergency concerns including any hazardous or dangerous condition that threatens to cause or actually does cause damage to person(s) or property.

NOTE: If after office hours, please follow the prompts on the voicemail to be connected with emergency maintenance line.

24Hours per day
7Days per week
365Days per year
Water leaks or no water
Electric outage or short
A/C not working
(85+ degrees outside)
Fridge or freezer failure
Plugged or backed up drain
No heat in the winter
Damaged doors or locks
Elevator issues
Request Maintenance

Request non-emergency maintenance in our resident portal. You can also view your maintenance history.


Not registered yet? Call your office to submit your request.

How to request maintenance

Login to the Resident Portal.

Simply click on the Maintenance Request tab in our Resident Portal to submit any non-emergency maintenance requests.

Smell Natural Gas? See Smoke or Fire?

Smell natural gas (rotten egg smell)? See smoke or fire?

Exit the building quickly and safely. Then call 911.

If the fire alarms are sounding in your building, exit the building and wait for the fire department to provide approval to enter the building again.

Your safety is important!

Maintenance FAQ

Sometimes there are simple answers or solutions to the most common maintenance concerns. Here are the maintenance questions we are asked the most frequently.

Plumbing Related:

Electrical Related: