Resident Satisfaction Results for January 2019 | GOLDMARK Property Management

We partner with Kingsley Associates to survey our residents satisfaction levels in various areas on a five point scale. In January, we had 1,062 survey responses. ┬áLet’s take a look at the results!

RESIDENT SATISFACTION RESULTS FOR JANUARY 2019:
  • Overall Satisfaction 3.88
  • Community Recommendation 4.03
  • Overall Satisfaction with Move In 4.07
  • Overall Satisfaction with Management 4.18
  • Overall Satisfaction with Maintenance 4.20

 

We’d also like to recognize our best ranking apartment community offices in each of these categories for January:

Best in Overall Satisfaction
  1. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.70
  2. Valley View Apartment Community in Golden Valley, MN scoring 4.63
  3. Pinehurst Apartment Community in Fargo, ND scoring 4.50
Best in Community Recommendation
  1. Valley View Apartment Community in Golden Valley, MN scoring 5.00
  2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.92
  3. Stony Brook Apartment Community in Omaha, NE scoring 4.75
Best in Overall Satisfaction with Management
  1. Covington Court Apartment Community in Golden Valley, MN scoring 5.00
    Stony Brook Apartment Community in Omaha, NE scoring 5.00.
    Valley View Apartment Community in Golden Valley, MN scoring 5.00
Best in Overall Satisfaction with Maintenance
  1. Maplewood Apartment Community in Maplewood, MN scoring 5.00
    Valley View Apartment Community in Golden Valley, MN scoring 5.00
  2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.89

* Apartment Community Offices must receive at least 3 respondents for the month to qualify for the recognition lists.

As a token of our appreciation for completing the survey, each respondent for the month is entered into a drawing for a chance to win $100 off their next month’s rent. This month we’d like to congratulate Kelsie M. of our Columbia West Apartment Community in Grand Forks, ND on being our lucky winner!


Surveys are sent by our partners, Kingsley Associates, after move in, at the completion of a maintenance request, and annually during the middle of a resident’s lease. If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address, as we’d love for you hear from you too!