RESIDENT SATISFACTION RESULTS FOR June 2023

In June, we had 775 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR June 2023

Overall Satisfaction: 3.56

Overall Satisfaction with Move-In: 3.80

Overall Satisfaction with Management: 3.75

Overall Satisfaction with Maintenance: 3.95

We'd also like to recognize our best-ranking apartment community offices in each of these categories for June.

BEST IN OVERALL SATISFACTION

1. 29 West Apartment Community in Fargo, ND scoring 4.70
2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.28
3. Amberwood Court Apartment Community in Grand Forks, ND scoring 4.09

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Stonefield Apartment Community in Bismarck, ND, scoring 4.83
2. Sierra Ridge Apartment Community in Bismarck, ND, scoring 4.50
3. River North Apartment Community in Fargo, ND, scoring 4.33

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. 29 West Apartment Community in Fargo, ND scoring 4.67
   Parkview Estates Apartment Community in Coon Rapids, MN, scoring 4.67
2. Parkwest Gardens Apartment Community in West Fargo, ND scoring 4.60

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.78
   
2. 29 West Apartment Community in Fargo, ND scoring 4.71
   Deer Park Apartment Community in Hutchinson, MN, scoring 4.71

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Elizabeth D. of our North Sky 1 Apartment Community on being our lucky winner! If you currently live with us but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!