RESIDENT SATISFACTION RESULTS FOR May 2023

In May, we had 1039 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR May 2023

Overall Satisfaction: 3.57

Overall Satisfaction with Move-In: 3.97

Overall Satisfaction with Management: 3.79

Overall Satisfaction with Maintenance: 3.97

We'd also like to recognize our best ranking apartment community offices in each of these categories for May.

BEST IN OVERALL SATISFACTION

1. Stonebridge Apartment Community in Fargo, ND scoring 4.28
2. Covington Court Apartment Community in St. Paul, MN scoring 4.57
3. Valley View Apartment Community in Golden Valley, MN scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Rosedale Estates Apartment Community in Roseville, MN, scoring 4.67
2. Highland Meadows Apartment Community in Bismarck, ND, scoring 4.56
3. University Square Apartment Community in Fargo, ND, scoring 4.40

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Covington Court Apartment Community in St. Paul, MN scoring 4.60
2. Highland Meadows Apartment Community in Bismarck, ND, scoring 4.45
3. Stonebridge Apartment Community in Fargo, ND scoring 4.38

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Amberwood Court Apartment Community in Grand Forks, ND, scoring 4.88
2. Valley View Apartment Community in Golden Valley, MN scoring 4.83
   Maple Ridge Apartment Community in Omaha, NE, scoring 4.83

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Shari S. of our Lake Crest Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!