RESIDENT SATISFACTION RESULTS FOR DECEMBER 2021

Thank you, residents, for taking the time to participate in our surveys. In December, we had 828 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR DECEMBER 2021

Overall Satisfaction: 3.77

Overall Satisfaction with Move-In: 4.05

Overall Satisfaction with Management: 4.12

Overall Satisfaction with Maintenance: 4.17

 

We'd also like to recognize our best ranking apartment community offices in each of these categories for December.

BEST IN OVERALL SATISFACTION

1. Covington Court Apartment Community in West St. Paul, MN scoring 4.83
2. Stonebridge Apartment Community in Fargo, ND scoring 4.62
3. Beacon Hill Apartment Community in Omaha, NE scoring 4.56

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Urban Plains Apartment Community in Fargo, ND scoring 4.67
2. Danbury Apartment Community in Fargo, ND scoring 3.90
3. Sunwood Apartment Community in Bismarck, ND scoring 3.86

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Beacon Hill Apartment Community in Omaha, NE scoring 4.83
2. Sterling Pointe Apartment Community in Grand Forks, ND scoring 4.64
3. Southgate Apartment Community in Fargo, ND scoring 4.60
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Crossroads Apartment Community in Fargo, ND scoring 5.00
2. Beacon Hill Apartment Community in Omaha, NE scoring 4.92
3. Crookston Apartment Community in Crookston, MN scoring 4.83

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Melanie T. of our Parkwest Gardens Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!