RESIDENT SATISFACTION RESULTS FOR MAY 2022

Thank you, residents, for taking the time to participate in our surveys. In May, we had 705 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR MAY 2022

Overall Satisfaction: 3.71

Overall Satisfaction with Move-In: 3.96

Overall Satisfaction with Management: 4.27

Overall Satisfaction with Maintenance: 4.12

We'd also like to recognize our best ranking apartment community offices in each of these categories for May.

BEST IN OVERALL SATISFACTION

1. Valley View Apartment Community in Golden Valley, MN scoring 4.80
2. 29 West Apartment Community in Fargo, ND scoring 4.64
3. Parkview Estates Apartment Community in Coon Rapids, MN scoring 4.50

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Lake Crest Apartment Community in West Fargo, ND scoring 4.75
2. Georgetown on the River Apartment Community in Fridley, MN scoring 4.60
3. Timberland Apartment Community in Fargo, ND scoring 4.33

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Georgetown on the River Apartment Community in Fridley, MN scoring 5.00
2. Lake Crest Apartment Community in West Fargo, ND scoring 4.92
3. University Square Apartment Community in Fargo, ND scoring 4.90

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Parkview Estates Apartment Community in Coon Rapids, MN scoring 5.00
2. River North Apartment Community in Fargo, ND scoring 4.80
3. Stonebridge Apartment Community in Fargo, ND scoring 4.80

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Linda P. of our Sunwood Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!