RESIDENT SATISFACTION RESULTS FOR SEPTEMBER 2022

In September, we had 727 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR SEPTEMBER 2022

Overall Satisfaction: 3.57

Overall Satisfaction with Move-In: 3.79

Overall Satisfaction with Management: 3.98

Overall Satisfaction with Maintenance: 3.88

We'd also like to recognize our best ranking apartment community offices in each of these categories for September.

BEST IN OVERALL SATISFACTION

1. Deer Park Apartment Community in Hutchinson, MN scoring 4.50
2. Crossroads Apartment Community in Fargo, ND scoring 4.44
3. 29 West Apartment Community in Fargo, ND scoring 4.27

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Parkwest Gardens Apartment Community in West Fargo, ND, scoring 4.60
2. University Square Apartment Community in Fargo, ND, scoring 4.40
3. Urban Plains Apartment Community in Fargo, ND, scoring 4.14

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Stonbebridge Apartment Community in Fargo, ND, scoring 4.83
2. Danbury Apartment Community in Fargo, ND, scoring 4.71
3. Lake Crest Apartment Community in Fargo, ND, scoring 4.67
   
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Crossroads Apartment Community in Fargo, ND, scoring 5.00
2. 29 West Apartment Community in Fargo, ND, scoring 4.86
3. River North Apartment Community in Fargo, ND, scoring 4.86
   
   

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Debra L. of our White Bear Terrace Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!