RESIDENT SATISFACTION RESULTS FOR January 2023

In January, we had 865 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR January 2022

Overall Satisfaction: 3.54

Overall Satisfaction with Move-In: 3.81

Overall Satisfaction with Management: 3.80

Overall Satisfaction with Maintenance: 3.97

We'd also like to recognize our best ranking apartment community offices in each of these categories for January.

BEST IN OVERALL SATISFACTION

1. 29 West Apartment Community in Fargo, ND scoring 4.50
2. Crossroads Apartment Community in Fargo, ND scoring 4.33
3. Autumn Ridge Apartment Community in Grand Forks, ND scoring 4.31

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Sunwood Apartment Community in Fargo, ND, scoring 4.40
2. Glen Pond Apartment Community in Eagen, MN, scoring 4.33
3. Riverpark Apartment Community in Bismarck, ND, scoring 4.14

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Columbia West Apartment Community in Grand Forks, ND, scoring 4.56
2. 29 West Apartment Community in Fargo, ND, scoring 4.50
   Stonebridge Apartment Community in Fargo, ND, scoring 4.50
   
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Sunset Ridge Apartment Community in Bismarck, ND, scoring 4.81
2. Deerfield Apartment Community in Council Bluffs, IA, scoring 4.80
   Crossroads Apartment Community in Fargo, ND, scoring 4.80
   
   

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Aristide O. of our Autumn Ridge Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!