RESIDENT SATISFACTION RESULTS FOR February 2023

In February, we had 849 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR February 2023

Overall Satisfaction: 3.50

Overall Satisfaction with Move-In: 4.03

Overall Satisfaction with Management: 3.73

Overall Satisfaction with Maintenance: 3.95

We'd also like to recognize our best ranking apartment community offices in each of these categories for February.

BEST IN OVERALL SATISFACTION

1. Valley View Apartment Community in Golden Valley, MN scoring 4.63
2. 29 West Apartment Community in Fargo, ND scoring 4.50
3. Deer Park Apartment Community in Hutchinson, MN scoring 4.13

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Sterling Pointe Apartment Community in Grand Forks, ND, scoring 4.33

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Maple Ridge Apartment Community in Omaha, NE, scoring 4.67
   29 West Apartment Community in Fargo, ND, scoring 4.67
2. Park Place Apartment Community in Fargo, ND, scoring 4.50
   
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Valley View Apartment Community in Golden Valley, MN, scoring 5.00
2. Maple Ridge Apartment Community in Omaha, NE, scoring 4.83
   Deer Park Apartment Community in Hutchinson, MN, scoring 4.83

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Magdalena H. of our Pinehurst Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!