RESIDENT SATISFACTION RESULTS FOR March 2023

In March, we had 935 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR March 2023

Overall Satisfaction: 3.49

Overall Satisfaction with Move-In: 3.74

Overall Satisfaction with Management: 3.65

Overall Satisfaction with Maintenance: 3.89

We'd also like to recognize our best ranking apartment community offices in each of these categories for February.

BEST IN OVERALL SATISFACTION

1. 29 West Apartment Community in Fargo, ND scoring 4.46
2. Stonebridge Apartment Community in Fargo, ND scoring 4.42
3. Deer Park Apartment Community in Hutchinson, MN scoring 4.12

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

1. Sage Park Apartment Community in Minneapolis, MN, scoring 3.83
2. Sierra Ridge Apartment Community in Bismarck, ND, scoring 3.40
3. Urban Plains Apartment Community in Fargo, ND, scoring 3.20

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

1. Stonebridge Apartment Community in Fargo, ND, scoring 4.60
2. 29 West Apartment Community in Fargo, ND, scoring 4.43
3. Deer Park Apartment Community in Hutchinson, MN, scoring 4.25
   
   

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

1. Amberwood Court Apartment Community in Grand Forks, ND, scoring 4.85
2. Deer Park Apartment Community in Hutchinson, MN, scoring 4.73
3. Autumn Ridge Apartment Community in Grand Forks, ND, scoring 4.56

 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.

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Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Terry W. of our Maple Ridge Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!