RESIDENT SATISFACTION RESULTS FOR April 2023

RESIDENT SATISFACTION RESULTS FOR April 2023

In April, we had 922 survey responses. Let's take a look at the results!

RESIDENT SATISFACTION RESULTS FOR April 2023

Overall Satisfaction: 3.53

Overall Satisfaction with Move-In: 3.89

Overall Satisfaction with Management: 3.70

Overall Satisfaction with Maintenance: 4.00

We'd also like to recognize our best ranking apartment community offices in each of these categories for April.

BEST IN OVERALL SATISFACTION

  1. Stonefield Apartment Community in Bismarck, ND scoring 4.33
  2. Stonebridge Apartment Community in Fargo, ND scoring 4.28
  3. Parkview Estates Apartment Community in Coon Rapids, MN scoring 4.25

 

BEST IN OVERALL SATISFACTION WITH MOVE-IN

  1. Sage Park Apartment Community in Minneapolis, MN, scoring 4.60
  2. Montreal Courts Apartment Community in Minneapolis, MN, scoring 4.50
  3. Highland Meadows Apartment Community in Bismarck, ND, scoring 4.22

 

BEST IN OVERALL SATISFACTION WITH MANAGEMENT

  1. Robinwood Apartment Community in Fargo, ND, scoring 5.00
  2. Deer Park Apartment Community in Hutchinson, MN, scoring 4.80
  3. Riverpark Apartment Community in Bismarck, ND, scoring 4.45

 

BEST IN OVERALL SATISFACTION WITH MAINTENANCE

  1. Robinwood Apartment Community in Fargo, ND, scoring 5.00
  2. Parkview Estates Apartment Community in Coon Rapids, MN scoring 5.00
  3. Deer Park Apartment Community in Hutchinson, MN, scoring 4.86


 

*Apartment Community Offices must receive at least 5 respondents for the month to qualify for the recognition lists.


Surveys are sent by our partners, Kingsley Associates, after move-in, at the completion of a maintenance request, and annually during the middle of a resident's lease. This month we'd like to congratulate Sandra K. of our Courtyard Apartment Community on being our lucky winner! If you currently live with us, but are not receiving our surveys, please contact your community office with an updated email address - we'd love to hear from you too!